Privacy policy

This website has no contact form and no patient database. This page explains what data is processed when you visit it and when you request an appointment, and who is responsible for it.

Last updated: 4 October 2026.

Controller of the website

Miriam Alonso Carpio. Contact: [email protected] · C/ de Sorní, 16, 46004 València. NIF: 21700871A.

When you visit the site

  • The site has no form, sets no cookies and uses no analytics or advertising.
  • The hosting server records the usual technical data (IP address, browser, date and time) to serve the pages and keep them secure.
  • The footer map is a static image hosted on this site: nothing is loaded from Google. If you tap it, Google Maps opens in another tab, under its own rules.

If you request an appointment

The Book now (WhatsApp) and Call now buttons connect you to Clínica PÔEME’s number (+34 623 525 482), which manages the doctor’s schedule. This website does not see or store what you write or say.

The controller of the data you provide when requesting an appointment (name, phone number, your message and any health details you choose to share) is:

  • FEEL BETTER 1983, S. L. (Clínica Médico Estética PÔEME), tax ID B13738026.
  • Calle Sorní, 16, 46004 València.
  • Contact: [email protected] · Data protection officer: [email protected]

It uses them to handle your request and schedule the appointment. Details are in Clínica PÔEME’s privacy policy (in Spanish). You do not need to send reports or medical details to book.

This policy covers the website and appointment requests, not medical records.

Purpose and legal basis

  • Running the site and keeping it secure (technical logs): the owner’s legitimate interest (Art. 6(1)(f) GDPR).
  • Handling your appointment request: Clínica PÔEME processes it on the basis of your own request, using the data you voluntarily provide, as set out in its privacy policy.

Retention

This website keeps no record of you. Technical logs are kept by the hosting provider for the period set out in its own policy. Appointment requests are kept by Clínica PÔEME for as long as needed to handle them and are deleted one year after the last communication, as set out in its privacy policy.

Recipients and international transfers

Data is not sold or shared for commercial purposes. These providers are involved:

  • Cloudflare, Inc. (USA): website hosting.
  • WhatsApp Ireland Ltd. (Meta group): if you book by WhatsApp.

These companies may transfer data to the United States. They do so under the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.

Your rights

You may request access, rectification, erasure, restriction, objection and portability, and withdraw your consent at any time. About the website, email [email protected]. About your appointment request, email [email protected] or [email protected].

You can also lodge a complaint with the Spanish Data Protection Agency (AEPD).

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Location:

Dra. Miriam Alonso Carpio Plastic Surgery — Clínica Pôeme

C/ de Sorní, 16, L'Eixample,
46004 València

  • Monday to Friday 10:00–20:00
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Societies and training:

  • Logo of the Official College of Physicians of Valencia
  • Logo of the Spanish Society of Plastic, Reconstructive and Aesthetic Surgery (SECPRE)
  • Logo of the University of Valencia
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